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20 Dumbest Tech Support Questions

tech_support_questions_cssAh, the joys of dealing with tech support. Ever since computers became an integral part of the modern work place, we’ve all gotten used to dealing with digital frustrations that lead to the inevitable call for help from someone smarter and usually younger. However, most of these complaints are legit tech issues that need assistance from somebody with special skills, so there’s no shame in the call. There are, though, some people whose lack of common sense is so pervasive that their IT calls are just plain ludicrous. Here, with research from groups including Robert Half Technology, are the 20 dumbest tech support questions and calls ever made. They are all, distressingly, true:

1. “Why isn’t my wireless mouse connected to the computer?”

2. “How do I read my e-mail?”

3. “Can you reset the Internet for me?”

4. “My computer is telling me to press any key to continue. Where is the ‘any’ key?”

5. “Is it possible to block all e-mail messages from my manager?”

6. “How do I get my computer’s coffee cup holder to come out again?”

7. “Can you install cable TV on my PC?”

8. “Can you fix my typewriter?”

9. “A server went down, and I found a lizard had crawled into it and it died.”

10. “Can I open the bank safe using my computer?”

11. “There are animal crackers in my CD-ROM drive.”

12. “Can you rearrange the keyboard alphabetically?”

13. “Can you build me a robot?”

14. “My laptop was run over by a truck. What should I do?”

15. “Can I open a document with Microsoft Word before I install Microsoft Office?”

16. “Where can I get software to track UFOs?”

17. “A skunk at my cable.”

18. “I’d like to stop receiving e-mail on Fridays.”

19. “Can you order joysticks so that we can play videogames?”

And perhaps the dumbest question of all, earning bonus points for sheer randomness:

20. “Where can I locate dry ice?”

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